Refunds/ Returns PolicyUpdated 2 months ago

If you are not completely satisfied with your purchase, you can return it to us within 14 (fourteen) days of receipt, in excellent condition and suitable for resale, for a replacement, exchange or refund of the same item. After cancelling the order you have 14 (fourteen) days to return any items already shipped. You will be refunded within 14 (fourteen) days of receipt of your return. Please call or email our Customer Services department ([email protected] or +4420 7428 1799) for returns instructions.

We reserve the right to reject a return if the item is returned in a condition that we deem to be unacceptable. 

Postage/delivery charges are not refunded unless the goods are faulty. 

We strongly recommend that you purchase tracking so that if your package is lost in transit you are able to claim this back from the courier. 
 

We are not responsible for packages lost in transit during transit on their way to our warehouse.